I was a bit skeptical about buying a car from out of state, but everything went smoothly! My sales person was Mike G. He was friendly and professional. They even arranged to pick me up from the airport. No issues at all! I called a couple of VW dealers when shopping around for the best deal. This dealer was straightforward. They didnt try to sell me any "extended warranties" or upsell anything else. I would recommend dealing with them.
My experience at Hawk was great. Richard my salesman made the process of purchasing a vehicle very easy.
Best experience at a dealer. That location is redefining the experience people have at car dealers. I've bought my 3rd car from them , not just becasue VW has awesome and reliable product, but also becasue Lukas is one of the best in the Business. No pressure tactics , very friendly and works with your budget. Not only the VW have a customer for life , but Lukas made me loyal to the brand !!
Have been to a lot of VW dealerships (check my reviews) but finally had luck here. Gave me a really great deal on my car. Mike was helpful without being pushy, and was honest. Finance laid out different add ons available but again didn't push them on me. Had a minor issue with a wire which they gave me a loaner and will drive my car back to me when done. I live in Naperville so I'm not close to Joliet but will probably come here for service just based on the good experience I had.
Great Service and Great Deals
We just purchased a 2018 VW Atlas. The sales process at Hawk was the best I have ever had. Because our car was back ordered, we had to wait until delivery. While waiting, the GM Damian would call / text me regularly to give me updates on when the vehicle was going to arrive. Once the car arrived, I was pleasantly surprised in how easy Hawk VW made the process. This was the first time that I did not get stressed out or angry while purchasing a car. We were able to come to agreement on cost and terms within 5 minutes. They also gave us a more than fair value for our used trade in. I live in Naperville and Hawk is in Joliet. We went to Hawk based on feedback from friends who have purchased cars there. While there are closer VW dealerships, Hawk is worth the travel. I will recommend to everyone looking to purchase a new vehicle to head over to Hawk.
Leave Us A Review