Great service. I made an appt and by the end of it I was in and out an hour. I was pleasantly surprised seeing that the other two times I had horrible experiences that were never addressed
What a great experience Jose Guzman is a good salesman I needed no more then 300 a month payments and they matched it that's with no money down
Brian, our sale's rep was great. He was honest and easy to work with. He made buying a vehicle a great experience.
Alex was great! He worked hard to put together an amzing deal for me! The managers were also very helpful.
We bought a 2019 VW Golf GTI Rabbit Edition for my wife. Wow! What an amazing level of customer service and you just can't beat their price! We flew in from Little Rock, Arkansas and were picked up by Eric from Hawk VW with an exceptional level of pick up and drop off from O'Hare to the dealership. A few days before, I mostly worked with Sam Vogt and Sherry Vogt, a sales manager and general sales manager. Our sales deal and experience was simply exceptional! Did I mention we flew in from over 600 miles just for this deal? Our exceptional sales experience and deal came through by way of Brian Swidergal. What an exceptional salesman. There was absolutely no hassle whatsoever. In fact, the price we set during our phone conversations was exactly what we paid. Furthermore, due to our fault we hit a bump in the road not having brought our checkbook and Brian handled the issue on the spot working with his manager in order to go through with the deal given we flew in just to make this deal happen. Brian, again, really thank you for that! Along the way we met a couple of other folks at Hawk VW while closing the deal and we can only just praise how positive the experience is. It helps that we bought an incredibly fun and great vehicle, sure, but without a doubt without Brian's, Sam's, Sherry's and Eric's exceptional customer service, our overall experience most certainly wouldn't have been as positive and straightforward as it was. It is absolutely easy to see why Hawk VW is only one of the extremely few dealerships to be a member of the Wolfsburg Club and most successful VW dealership by volume in the region. Again, thank you guys and without a doubt you'll be our first stop when buying a new vehicle, again. - Alem and Liz
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