Customer Testimonials

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Google Dec 2, 2020

Jose, is such a great help if you need a car he is the men to go to! He is so patient and kind! Great guy!

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Google Nov 30, 2020

Great customer service from the team at Hawk VW, especially Jose! We were able to walk in with our ideal trade-in value and they were able to beat that, and give us a better price on our purchase than other dealers nearby. We love our new 2020 Jetta!

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Google Nov 26, 2020

They went above and beyond to help me get my new car. Overall it was a great experience great service and good deals if u over go ask for Aaron.

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Google Nov 26, 2020

Hawk was great in leasing my new car. I was able to basically negotiate the whole deal via text which was super helpful. Krystal was a huge help during this process. And then once I arrived at the dealer Aaron was really helpful with all of the remaining information. Signed for the exact deal negotiated before, no extra hidden fees or anything. Couldn’t of been easier. Would recommend!

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Google Nov 26, 2020

Third car from this dealership! Everything went very smooth and easy. Couldn’t have asked for a better experience

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Google Nov 26, 2020

Jose was great to work with and took the time to help me find the exact car that I wanted! He definitely went above and beyond for a great car buying experience.

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Google Nov 23, 2020
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Google Nov 23, 2020

I bought a CPO 2018 VW Atlas! I am extremely happy with my new Truck! I spoke to Krystal prior to going out to the dealership. She helped me with some questions & concerns I had with the VW Atlas. She reassured me & I came to buy my Truck. The car salesman (Mario) was very thorough & was quick & efficient. The finance lady sealed my deal & gave me great financial Tips! A Great Experience!

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Google Nov 16, 2020

We came to look at a used car at Hawk Volkswagen in Joliet and were immediately greater.by Isaac who was extremely professional, courteous, and non-pressuring. We ended up really liking the vehicle and making an offer that was accepted. The whole transaction. was painless with no back and fourth silly haggling over a couple hundred dollars. They even provided dunkin’ donuts coffee from next door while we waited. Overall a great experience. I Highly recommend them.

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Google Nov 13, 2020
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Google Oct 30, 2020

Absolutely amazing team there! I had so many questions and Krystal took the time with me to make sure all my questions were answered.

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Google Oct 28, 2020

I went in for a test drive. The staff at Hawk were very nice. I spoke with Arron and was treated very kindly.

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Yelp Oct 23, 2020

Highly recommend coming here if you're looking for a nice car and great customer service!! Krystal was so helpful, sweet and really took her time to answer any of my concerns!

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DealerRater Oct 23, 2020

Good inventory. Excellent service from the start. The rep Krystal I worked with was very helpful and considerate. Found my dream car at a great price. I felt like I could trust this dealship. Recommending to my friends and family.

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Google Oct 22, 2020

I recently bought an Atlas Crosssport from Hawk VW. Love the look, the feel and the power. Shortly after I got it, the infotainment computer crashed. Tony @ Hawk was able to diagnose a faulty computer very quickly when I took it in. Sometimes faulty parts can happen, but a true test of a great dealership is how they react. Again, Tony was great. Got a new computer, got it installed easily and it works great. A great experience with solid professionals. Thanks

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