Customer Testimonials

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Google Jul 26, 2021

I was amazed at how quick, efficient and seamless the whole process was. I made one phone call in the evening, and the following day walked out with my new vehicle. I received exactly the car I requested without any hassle or ifs and buts. Once at the dealership, I didn’t feel pressured from anyone, and Lukas R. went above and beyond to help me and make sure all of my questions were answered. He was honest, and exact what I went over on the phone was exactly what I received, along with an amazing deal! The paperwork was ...

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Google Jul 25, 2021

I worked with Krystal to trade in my 2020 Tiguan and purchase a 2022 Taos. She was so friendly, patient and helped get me to where I wanted to be financially. It was a wonderful experience. She pulled two different cars for me, ran numbers multiple times and the whole time stayed positive and friendly. Didn’t show a single ounce of annoyance even though it was a long process and a lot of back and fourth. I highly recommend her as a sales person here. She is great!

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Google Jul 21, 2021

Took my car here for routine service and now I won't go anywhere else. Alex was incredibly professional and efficient, and I was in and out on a Tuesday morning in a very short time. Definitely my most positive experience with a VW service dept. since moving back to the area!

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Google Jul 20, 2021

Dylan was great to work with and made car shopping easy!

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Google Jul 19, 2021

Highly recommend going in and working with my man Argenis. He works with you every step of the way to ensure you get a good deal on your car, both trade in and new purchase. 10/10 would recommend everyone to shop at Hawk VW if you’re in the market.

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Google Jul 18, 2021

Lavall was very helpful and knowledgeable when we were buying our new VW. He followed up with us after the purchase to make sure everything was OK.

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Google Jul 17, 2021

Great service, Tony is extremely helpful!!

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Google Jul 17, 2021

My experience with Hawk VW of Joliet was great!! I purchased a 2022 Taos from Dylan. Dylan was friendly and knowledgeable and very easy to talk to. Sherry explained all of the paperwork very well, and was quick to respond via email to a question that I had after leaving the dealership. I would highly recommend Hawk VW and Dylan! Thank you so much for a smooth, no pressure experience!! 🙂

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Google Jul 16, 2021

Excellent customer service. Hillary is a pleasure to work with.

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Google Jul 16, 2021

Hawk Volkswagen of Joliet gave me an amazing experience in car buying. They really made me feel like they wanted me to have what I desire and a vehicle. So, there was no pressure, only information that help me make the decision that I made. They work with me on getting the best deal they had toto offer. The sales team’s hospitality exceeded my expectations. Even the finance Director was helpful and showing me different options and packages to choose with my vehicle. I am extremely satisfied with the choice I made and the dealership I selected.

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Google Jul 16, 2021

This was the quickest, simplest deal Jose and I have ever experienced. I knew exactly what I wanted and Jose was extremely responsive. Most times salespersons deal with the customer on an automated basis. Automated responses to email, automatic responses to text messages, etc. I didn’t have that issue with Jose. I’m very pleased with my purchase as well as the assistance from Mrs. Vogt. She was thorough and explained everything.

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Google Jul 15, 2021

Everyone at this dealer is extremely helpful. Aldo helped us out every step of the way and was very professional. He answered every question we had and did not pressure us into anything. He was also very patient and in the end found us the perfect car.

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Google Jul 10, 2021

Alex Morales was the most honest, down to earth salesman we came across in our search for a new vehicle. He was easy to work with and consistently did his best to ensure our satisfaction. We are super happy with our VW Tiguan and the warranty included.

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Google Jul 8, 2021

Mario was an amazing salesman - he did not pressure me or make me feel uncomfortable at any point. In fact, he was supportive, relatable, patient and genuinely cared about helping me. When I purchased the car, he took the time to make sure I was all set up and kept a friendly and professional vibe through. Thank you for making this experience positive for me - first time in my life.

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Google Jul 7, 2021

Argenis is outstanding !! What a wonderful experience purchasing a VW. Hawk has my business forever !!

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DealerRater Mar 11, 2021

i would like to let hawk vw know that tony the service writer was very professional knowledgeable and courteous with me at my visit at hawk vw thank you frank sepe

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DealerRater Feb 10, 2021

Purchased a 2020 Jetta SE from Ashley and Sherry. Both were great! They helped me find what I needed and wanted! Thank you Hawk Volkswagen!

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DealerRater Feb 9, 2021

Aaron Keller and the team at Hawk Volkswagen are great. The experience was a pleasure through its convenience and the personalities involved at the dealership. I look forward to the next one. -Jeremy

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DealerRater Feb 5, 2021

I just purchased a VW from Hawk and my experience was smooth. I worked with Jose Guzman who was very informative and so patient with all my questions. He allowed me to take my time weigh my decision to by without pressure. I highly recommended Jose!

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DealerRater Feb 1, 2021

I needed to get out of my gas guzzler and into a new, fuel efficient car with a good warranty. Issac and the team at Hawk were awesome and I left feeling good about the purchase of a brand new, sporty, fuel efficient Jetta. 👍🏼

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DealerRater Dec 24, 2020

We purchased a new 2020 VW Atlas Cross Sport from Hawk VW in Joliet, IL. We searched all dealers within 100 mile radius and found that Hawk was truly unbeatable. Aaron Keller was our dealer and was super friendly with a great character. Sam Vogt was the sales manager and they both gave us a great deal for the new car and a great value for our trade-in. Other dealers claimed they were unbeatable but I’ve done the research and Hawk was truly unbeatable. They beat other dealers for our new car by about $3k. I will definitely be a repeat ...

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DealerRater Oct 24, 2020

Good inventory. Excellent service from the start. The rep Krystal I worked with was very helpful and considerate. Found my dream car at a great price. I felt like I could trust this dealship. Recommending to my friends and family.

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DealerRater Jul 25, 2020

My family had purchased multiple cars from Issac Steigler and he is great! Actually, the whole team is great. I’ve had great experiences in sales, finance and service. They also really work with you to get you exactly what you want. Their service department is extremely knowledgeable and friendly and they really provide great service. 10/10 recommend hawk Volkswagen! I see myself only purchasing vehicles from this dealership.

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DealerRater Feb 15, 2020

My sales associate's name was Ricky. He was a new with sales so he was still learning. He was very customer centered and would go out of his way to make sure everything we wanted or needed was done. Because he was new there were multiple people aiding him in the process and although some people may find it annoying, I found it to be comforting because I saw and heard exactly what the next steps in the sales process were, It added trust in the process. My finance manager's name was Mike. He was extremely straight forward ...

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DealerRater Jan 21, 2020

I bought a great car at a great price. The sales team was professional and low pressure. Even the finance office was low pressure. I was in and out in under two hours.

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DealerRater Oct 13, 2019

Great service as always. The service reps always go the extra mile and are always extremely professional. Appreciate my car is always returned back clean.

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DealerRater Oct 2, 2019

Tony in service was great! Very eager to help when I was in a little bit of panic, fixed tire pressure, changed oil, and came home with a clean car;)

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DealerRater Sep 29, 2019

Had a couple of recalls done on a Saturday morning. They were quick, on time and pressure me for any other possible maintenance after asking me if I needed anything else done.

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DealerRater Sep 20, 2019

I had a wonderful experience. My car was clean when I got it back. I was in for an oil change and the only complaint I had was they didn't call me when it was ready. I had to rush after work to get to church.

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