My wife and I were greatly pleased with the experience with our sales rep Jose Guzman and the staff!!! I will definitely recommend him and Hawk Volkswagen in Joliet, IL
Highly recommend Hawk VW!!! I have purchased many vehicles at various dealerships and this was by far my best experience in purchasing a vehicle. I got a great deal on an Atlas but what topped it off was the exceptional service and professionalism. Was greeted and felt welcomed the second I walked in the door. My salesperson JOSE G. was courteous, knowledgeable, and a pleasure to work with. Didn't have many questions because he proactively took the time to explain everything in detail. I worked with two sales managers SAM V. and ROCCO C., both communicated all details of the deal very clearly and honestly. They were quick with responding to any questions, including now a few days after the purchase. Financing process was quick, smooth and pressure-free. A complete stress-free car buying experience.
Was simple, no pressure. Worked with Jose...he has been responsive, knowledgeable and friendly.The overall experience at Dealership - nothing more to ask...Happy to work with Jose and Hawk in future.
I had a great time with the sales person and the finance manager. Both took me from literally a 10% change of buying a VW to actually interested. They where helpful. There follow up was not high pressure or rude. I'd actually get one if I didn't buy a Honda instead. Reliability being the final factor
Went in for service, everyone was very helpful. Excellent amenitieswaiting room had coffee and cookies. They even cleaned and detailed my car. Was just in for oil change and they treated great. Would definitely recommend them for service. Thanks Hawk VW.
Worked with Jose Guzman to find a new VW Atlas for our family vehicle. Jose answered all of my questions in a professional and timely manner and was nothing short of amazing during the entire process. Cant say thank you enough to him and the rest of the staff at Hawk VW! We will definitely be back!
I had a wonderful experience at Hawk Volkswagen and Jose G. made the process of buying a vehicle so much easier. He did not give us the run around. I was told to be careful at dealerships because sometimes they don't honor the online price but I didn't have to worry about that with Jose. Thank you Hawk Volkswagen and especially Jose.
Worked with Sam and Joey and they both were wonderful to deal with. Friendly, not agressive, felt like they were there and ready when I was and not pushy. Highly recommend Hawk VW.
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