Service Department in Joliet, IL

Welcome to the Hawk Volkswagen of Joliet Service Department!

Touchless Service Opportunity

As part of our commitment to protect you from the Coronavirus (COVID-19), we are introducing touchless car service opportunity. You can now avail our Free Pickup and Delivery service (within a reasonable distance). Alternatively, you can arrange to drop your vehicle outside and one of our employees will be waiting to receive your vehicle/keys without making contact with you. You can pay for your service with a credit card over the phone. Call us when you arrive, and we will deliver your vehicle to you outside. We will wipe down your vehicle with disinfectant, and leave your keys with the vehicle without your having to come in contact with one of our employees. Your health and safety is of paramount importance to us!.

When you purchase a Volkswagen, you want to ensure it’ll be on the road for years to come. Utilize the Hawk Volkswagen of Joliet auto service center to keep your beloved VW in top shape. We have a state-of-the-art facility and offer efficient, quality vehicle care for your VW car, SUV, or wagon. Learn more about the services and benefits of our service center. Should you have any initial questions, contact our service center representatives by calling (815) 741-1100.

Service Info

Phone Number:Service Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat8:00 AM - 4:00 PM
  • SunClosed

Services We Offer

a service technician holding a wrench

Whether you need in-depth repair or a quick oil change, the Hawk Volkswagen of Joliet service center offers a host of repairs and maintenance services, including the following:

  • General automotive repair
  • Preventative car maintenance
  • Tune-up
  • Engine diagnostic
  • Transmission services
  • Front assistance alignment calibration
  • Competitive tire pricing and nitrogen fill services
  • Brake repair
  • Cooling system and radiator repair
  • Belt, hose, and fluid replacement
  • Air and oil filter replacement

Schedule your Volkswagen service appointment at your earliest convenience. Before you make your appointment, check out current service specials available at our Volkswagen dealership in Joliet, IL.


Your Comfort and Convenience Matters to Us

Couple Signing Paperwork with consultant

Servicing your vehicle is inevitable, so Hawk Volkswagen of Joliet makes your service center experience simple and streamlined. Need to work while you wait? We have free Wi-Fi, as well as a cafe with refreshments and fresh-baked cookies to enjoy. If your kids are tagging along, they’ll like the children’s play area.

We understand your busy schedule doesn’t always align with our hours of operation, so we offer a local shuttle and valet service for your convenience. These services are available upon request, so please let us know when you schedule your service appointment.

We Use Authentic OEM Parts

Technician removing gears from the crankcase

When you choose to have your Volkswagen serviced at our dealership, you’ll receive quality replacement parts, the same ones installed in your vehicle on the assembly line. Using authentic OEM parts ensures your vehicle runs as good as new no matter how many miles you put on it.

For added ease, you can request parts from the comfort of your own home. Order parts online and a service team member will be in touch regarding the details of your order.

Order Parts
View Our Parts Specials

Meet Our Service Team

Neal Nicks - Service Manager

Find peace of mind knowing your Volkswagen is in good hands. Hawk Volkswagen of Joliet has a team of Volkswagen Certified Service Consultants. Our Volkswagen factory-trained technicians have over 150 years combined experience, ensuring they know your VW inside and out. Neal Nicks, our service manager, has 20 years of Volkswagen brand experience.

Meet Our Staff

Here’s What Our Customers are Saying

We’re proud of the work and customer service we offer to our clients. See what other customers are saying about us on Google Reviews.

Read Our Reviews

Areas We Serve

Hawk Volkswagen of Joliet is proud to serve the Joliet community, the greater Chicago area, and the following cities:

  • Plainfield, IL
  • Romeoville, IL
  • Shorewood, IL
  • Lockport, IL
  • New Lenox, IL
  • Minooka, IL
  • Crest Hill, IL

Get Directions

Hawk Volkswagen of Joliet

2861 W. Jefferson St., Joliet, IL 60435

Hawk Volkswagen of Joliet 41.5227902, -88.152837.